Fees
How we price membership behaviour work
Fees reflect scope, data readiness, and the number of stakeholder briefings—not a software seat count. Exact quotes follow a short scoping call.
| Engagement | Typical duration | Starting fee (MYR) |
|---|---|---|
| Membership Behaviour Assessment | 3–5 weeks | From MYR 12,800 per engagement |
| Retention Pattern Review | 2–3 weeks | From MYR 6,400 |
| Cohort Engagement Briefing | 10–14 days | From MYR 4,800 |
| Loyalty Advisory Session | Half day (3–4 hours) | MYR 2,200 per session |
What moves an estimate
- Number of membership event types and years of history
- Whether event labels need cleaning before analysis
- On-site workshop in Kuala Lumpur versus remote briefings
- Additional brand or market cuts beyond a single programme
What we do not charge for
- Monthly software subscriptions—we do not sell access seats
- Hidden “platform” fees
- Rush pricing for ordinary scoping questions
Deposits and payment schedules are confirmed in the engagement letter before work begins. See our refund policy for cancellations and work already started.
Ask for a scoped estimate