Privacy notice

Last updated: 18 August 2026

Data controller

Digital Vertex Grid, 1 144 Jln Tun Sambanthan,Kuala Lumpur,Wilayah Persekutuan,50470,Malaysia, is the controller for personal data collected through this website. Contact: info@digitalvertexgrid.digital, +60322740829.

Data we collect

When you submit the contact form we collect your name, email address, optional engagement preference, optional programme or brand name, and message content. Server logs may record IP address and basic request metadata. Cookie-related data is described in our cookies notice.

Purpose and legal basis

We use contact details to respond to enquiries, prepare engagement proposals, and maintain ordinary business records. We process this data because you request a response and because we have a legitimate interest in operating a professional practice.

Retention

Enquiry records are kept for up to twenty-four months unless a longer period is required for an active engagement, dispute, or legal obligation. Engagement files follow retention periods stated in the engagement letter.

Sharing

We do not sell personal data. We may share information with service providers who host email or infrastructure, only as needed to operate the practice, and with authorities when required by law.

International transfers

If a provider stores data outside Malaysia, we take reasonable steps to ensure appropriate safeguards consistent with Malaysian personal data principles and contractual protections where applicable.

Your rights

Subject to Malaysian law, you may request access to, correction of, or deletion of personal data we hold about you, and you may withdraw consent where processing is consent-based. Contact us using the details above. You may also lodge a complaint with the relevant Malaysian authority.

Client membership data

When clients share anonymised membership event histories for analysis, that material is handled under the engagement letter and should exclude unnecessary personal identifiers. Clients remain responsible for lawful collection of their members’ data.

Changes

We may update this notice periodically. The date above reflects the latest revision.